Don't you hate when your in a bad mood and all people can say is "it's gonna be ok", no it wont be ok, in fact it was never ok! You've got too understand the problem first and if you have nothing to say then just say "I'm sorry,you have to go through that". I also hate lectures about how to fix the problem, don't you think i would've tried to fix it myself, i mean really.....well that's all for now !